SG Arrival Card: MyICA App vs. Website

Overview of SGAC Submission Methods

When it comes to submitting your Singapore Arrival Card (SGAC), travelers have two official options: the MyICA Mobile App or the ICA Website (SGAC e-Service). Both methods are completely free, secure, and lead to the same result—a successfully submitted arrival declaration required for entry into Singapore.

However, each method has its own set of features, advantages, and potential drawbacks. Understanding these differences can help you choose the option that best fits your travel style, technical comfort level, and specific needs.

In this comprehensive guide, we'll compare both submission methods to help you make an informed decision about which platform to use for your Singapore Arrival Card submission.

MyICA Mobile App: Features and Benefits

Key Advantages of the Mobile App

Profile Saving: Save your personal information for future trips, making repeat submissions faster
On-the-Go Access: Submit your SGAC from anywhere using your smartphone or tablet
User-Friendly Interface: Mobile-optimized design with intuitive navigation
Multiple Submissions: Easy group submission for families and travel companions
Offline Preparation: Start filling out the form without internet connection (submission requires connectivity)
Push Notifications: Receive reminders and updates directly to your device

Potential Drawbacks

Download Required: Must install the app from App Store or Google Play
Storage Space: App takes up space on your mobile device
Device Compatibility: Requires compatible iOS or Android operating system
Smaller Screen: Data entry can be more challenging on smaller mobile screens
Updates Needed: Periodic app updates may be required for continued functionality

Best for: Frequent travelers to Singapore, tech-savvy users, and those who prefer mobile convenience.

Official ICA Website: Features and Benefits

Key Advantages of the Website

No Installation: Access directly through any web browser without downloading software
Larger Screen: Desktop or laptop computers provide more screen space for easier data entry
Universal Access: Works on any device with a web browser (PC, Mac, tablet, phone)
Immediate Access: No need to wait for app downloads or updates
Easier Typing: Physical keyboard makes entering information faster and more accurate
Multi-Tab Capability: Keep reference documents open in other browser tabs

Potential Drawbacks

No Profile Saving: Must re-enter all information for each trip
Session Timeouts: Inactive sessions may expire, requiring you to start over
Less Mobile-Friendly: While responsive, the website is optimized for desktop use
No Offline Capability: Requires stable internet connection throughout the process
Browser Compatibility: Works best with modern browsers (Chrome, Firefox, Safari, Edge)

Best for: First-time travelers, one-time submissions, and users who prefer desktop computers.

Side-by-Side Comparison

A detailed comparison to help you choose the right submission method:

Feature	MyICA Mobile App	ICA Website
Cost	100% Free	100% Free
Installation Required	Yes (iOS/Android app)	No (web browser only)
Profile Saving	✅ Yes – Save for future trips	❌ No – Re-enter each time
Group Submission	✅ Yes (up to 10 people)	✅ Yes (up to 10 people)
Submission Time	5-10 minutes	5-10 minutes
Device Compatibility	iOS & Android phones/tablets	Any device with web browser
Offline Preparation	✅ Partial (submission needs internet)	❌ Requires constant connection
Update SGAC Feature	✅ Available in app	✅ Available on website
Submission Retrieval	✅ "My Submissions" section	✅ Available via portal
Ease of Use	Mobile-optimized interface	Desktop-optimized interface

Which Method Should You Choose?

Choose the MyICA Mobile App if you:

Travel to Singapore frequently and want to save time on future submissions
Prefer using your smartphone or tablet for online tasks
Want the convenience of submitting on the go from anywhere
Like having all your travel documents and apps in one mobile device
Want to receive push notifications and reminders
Are comfortable with downloading and managing mobile apps

Choose the ICA Website if you:

Are a first-time traveler to Singapore or submit infrequently
Prefer using a desktop or laptop computer with a full keyboard
Want to avoid installing additional apps on your device
Find it easier to type and navigate on a larger screen
Have limited storage space on your mobile device
Want immediate access without downloads or updates

Important Note: Both methods access the same secure ICA system and have the same legal validity. There is no difference in how immigration officers process your submission—whether you used the app or website makes no difference at the checkpoint.

Submit Your SGAC Now

Submission Process Comparison

📱

MyICA App Process

Download MyICA from App Store or Google Play
Open the app and select "SG Arrival Card"
Create or load your saved profile
Enter or verify your required information
Complete the health declaration
Review and submit

💻

Website Process

Visit the official ICA SGAC e-Service website
Click "Submit SG Arrival Card"
Choose individual or group submission
Enter all personal and travel details
Complete the health declaration
Review and submit

✅

After Submission (Both)

No confirmation email is sent
Your data is stored in ICA's system
Can update via "Update SGAC" feature if needed
Immigration officers access your info upon arrival
Proceed through immigration normally

Important Tips for Both Methods

1. Submit Within Timeframe

Regardless of your chosen method, you must submit within 3 days before arrival, including the day of arrival.

2. Free Submission Only

Both official methods are completely free. Avoid third-party websites charging fees.

3. Accurate Information

Whether using app or website, ensure all information matches your passport and travel documents exactly.

4. Can Update if Needed

Made a mistake? Both platforms offer an "Update SGAC" feature to correct your submission.

Frequently Asked Questions

No, you cannot switch between platforms mid-submission. Each submission must be completed in one session using a single method—either the MyICA app or the ICA website.

However, if you need to update your submission after completing it on one platform, you can use the "Update SGAC" feature on either platform to make changes.

The MyICA app allows you to start preparing your SGAC submission offline by entering your information. However, you will need an internet connection to submit the completed form.

This offline capability can be useful for preparing your information during flights or in areas with limited connectivity.

No confirmation email is sent regardless of whether you use the MyICA app or the website. This is standard for all SGAC submissions.

You can verify your submission through the app's "My Submissions" section or through the website's retrieval portal. Learn more about what happens after submitting.

Yes! Both the MyICA app and the ICA website support group submissions for up to 10 people traveling together. The process is identical on both platforms.

You can use whichever method you're most comfortable with for family or group submissions.

No difference whatsoever. Immigration officers access the same database regardless of your submission method. Whether you used the app or website has zero impact on your immigration clearance speed.

The key is to submit your SGAC before arrival—the platform you choose doesn't affect the immigration process.

Absolutely! You're free to use the MyICA app for one trip and the ICA website for another. Each trip requires a separate SGAC submission, and you can choose whichever method is most convenient at the time.

Many travelers use the app when traveling and the website when planning from home.

Choose Your Preferred Method and Apply Now

Whether you prefer the convenience of the MyICA mobile app or the simplicity of the website, both methods will get you through Singapore immigration smoothly. The important thing is to submit within 3 days before your arrival.

Submit Your Singapore Arrival Card

Both methods are 100% free. Complete your SGAC in just 5-10 minutes.

MyICA Mobile App vs. Website for SGAC