How to Retrieve Your SG Arrival Card Submission & Email

Why You Might Need to Retrieve Your SGAC Submission

After submitting your Singapore Arrival Card (SGAC), you may need to retrieve or verify your submission details for various reasons. Whether you've lost your confirmation email, want to double-check the information you provided, or need to update your travel details, knowing how to access your SGAC submission is essential for a smooth entry into Singapore.

Many travelers wonder: "Will I receive a confirmation email?" or "How can I check if my submission was successful?" This guide will walk you through all the methods available to retrieve and verify your Singapore Arrival Card submission before your arrival.

Understanding these processes ensures you're fully prepared when you reach Singapore immigration, avoiding any potential delays or complications at the checkpoint.

Understanding SGAC Confirmation Process

Do You Get a Confirmation Email?

The confirmation process for SGAC submissions varies:

Primary process: The system automatically processes your declaration upon submission
Email notification: Some travelers may receive a confirmation email, while others may not
Important: Not receiving an email doesn't mean your submission failed
Your submission is stored in the ICA system regardless of email delivery

Bottom line: Don't rely solely on email confirmation to verify your SGAC submission.

What Information Is Stored?

When you submit your SGAC, the following information is recorded in the ICA system:

Personal details (name, nationality, date of birth)
Passport information (number, expiry date)
Travel details (flight number, arrival date)
Accommodation address in Singapore
Health declaration responses
Contact information (email and phone)

This information is available to immigration officers when you arrive in Singapore.

How to Check Your SGAC Submission Status

There are two official methods to retrieve and verify your Singapore Arrival Card submission. Both methods are free of charge and provided by the Immigration & Checkpoints Authority (ICA) of Singapore.

Using the MyICA Mobile App

The MyICA Mobile App is the most convenient way to check your SGAC submission status:

Download the MyICA app from the App Store (iOS) or Google Play Store (Android)
Open the app on your mobile device
Navigate to "My Submissions" section in the app menu
View your SGAC submission - You'll see all your recent SGAC submissions with details including:
- Submission date and time
- Arrival date you specified
- Passport number used
- Flight/vessel details
Access QR code (if available) - Some submissions may include a QR code for reference

Advantage: The MyICA app saves your profile information, making it easier to submit future SGAC declarations and review past submissions.

Submit Your SGAC Application

Using the SGAC e-Service Website

If you prefer not to use the mobile app, you can check your submission through the official ICA website:

Visit the official SG Arrival Card e-Service portal on the ICA website
Look for "Check Submission" or "Update SGAC" feature
Enter your details:
- Passport number
- Date of birth or other identifying information
- Arrival date (as specified in your submission)
View your submission details including all the information you provided
Access update options if you need to modify any details before arrival

Important Note: Always use the official ICA website or MyICA app. Beware of third-party websites that may charge fees or compromise your personal information.

What Information Do You Need to Retrieve Your Submission?

Essential Details for Retrieval

To access your SGAC submission details through either the MyICA app or website, you'll typically need:

Passport number - The same passport used for your SGAC submission
Date of birth - For identity verification
Arrival date - The date you specified in your original submission
Nationality - Your country of citizenship
Email or mobile number (in some cases)

Tip: Have your passport handy when trying to retrieve your SGAC submission to ensure you enter all details accurately.

If You Can't Access Your Submission

If you're unable to retrieve your SGAC submission using the standard methods:

Double-check that you're entering all information exactly as it appears on your passport
Verify you're using the correct arrival date from your original submission
Ensure you're within the 3-day submission window before your arrival
Try clearing your browser cache or using a different browser
Contact ICA support through official channels if problems persist

Alternative: You can always submit a new SGAC declaration if needed - the most recent submission will be used at immigration.

What If You Lost Your Confirmation Details?

If you've lost your SGAC confirmation email or details, don't panic. Your submission is still valid and stored in the ICA system. Here's what you should know:

Your Submission Is Still Valid

Even without a confirmation email, your SGAC submission is registered in Singapore's immigration system. When you arrive at immigration:

Immigration officers have immediate access to your submitted SGAC information
They will verify your details using your passport
No physical confirmation document is required at the checkpoint
The system automatically links your passport to your SGAC submission

Steps to Take If You're Concerned

Check the MyICA app: Download it and look under "My Submissions" to verify your SGAC is there
Use the e-Service portal: Enter your passport details to confirm your submission status
Resubmit if necessary: It's completely fine to submit a new SGAC if you're uncertain - the latest submission will be used
Take a screenshot: If you can view your submission in the app or online, save a screenshot for peace of mind

Important reminder: You are not required to show any printed confirmation or email at Singapore immigration. Your SGAC information is already in their system and linked to your passport.

Key Points About SGAC Retrieval

📱

No Physical Card Needed

The SGAC is entirely electronic. You don't receive a physical card or need to print anything for immigration clearance.

✅

System Verification

Immigration officers verify your SGAC through their system using your passport - no confirmation email required.

🔄

Update Anytime

You can retrieve and update your SGAC submission before arrival using the "Update SGAC" feature on MyICA or the website.

🆓

Always Free

All official ICA services for checking, retrieving, or updating your SGAC are completely free of charge.

⏰

3-Day Validity

Your SGAC is valid when submitted within 3 days before arrival. Check your submission is within this timeframe.

🔒

Secure Access

Only use official ICA channels (MyICA app or official website) to retrieve your submission for security and privacy.

Can You Download or Print Your SGAC Submission?

Many travelers ask whether they can download or print their Singapore Arrival Card submission. Here's what you need to know:

Official policy: Travelers do not receive a physical or downloadable card. The SGAC information is submitted electronically to the ICA, and the data is stored in their immigration system.

What You Can Do

Take screenshots: You can capture screenshots of your submission confirmation in the MyICA app for your records
Save confirmation email: If you received a confirmation email, keep it in your inbox or save it to your device
Access QR code: Some submissions may include a QR code which you can save or screenshot
Note submission details: Record your submission date, arrival date, and basic travel details for reference

Do You Need to Print Anything?

No. Singapore immigration does not require you to present any printed SGAC confirmation. The officers access your submission electronically when they scan your passport at the immigration checkpoint.

However, if keeping a printed copy gives you peace of mind, you can:

Print your confirmation email (if received)
Print a screenshot from the MyICA app showing your submission
Print details from the e-Service portal

Remember: These printouts are for your personal reference only and are not required or requested at immigration.

Complete Your SGAC Submission

Updating Your SGAC After Submission

When to Update Your SGAC

You should update your SGAC submission if any of the following details change before your arrival:

Flight details changed - New flight number or airline
Arrival date changed - Your travel date has been rescheduled
Accommodation changed - Different hotel or address in Singapore
Health status changed - New symptoms or health conditions developed
Travel history changed - Visited additional countries before Singapore

Keeping your SGAC information accurate ensures a smooth immigration process and compliance with Singapore's entry requirements.

How to Update Your Submission

To update your SGAC after submission:

Open the MyICA Mobile App or visit the SGAC e-Service website
Look for the "Update SGAC" feature
Enter your passport details to access your submission
Modify the necessary information
Review all details carefully
Submit the updated declaration

Alternative method: You can also submit a completely new SGAC with the correct information. The immigration system will use your most recent submission.

Learn more about updating your trip details on SGAC.

Common Questions About SGAC Retrieval

Yes, your submission is still valid. Not all travelers receive a confirmation email, but your SGAC data is stored in the ICA system regardless. You can verify your submission through the MyICA app under "My Submissions" or use the SGAC e-Service portal.

Immigration officers will access your SGAC information using your passport when you arrive, so no confirmation email is required.

You can verify your SGAC submission in two ways:

MyICA Mobile App: Download the app and check "My Submissions" section
SGAC e-Service: Visit the official ICA website and use the check submission feature

You'll need your passport number, date of birth, and arrival date to retrieve your submission details.

No printed confirmation is required. The Singapore Arrival Card is entirely electronic. Immigration officers access your SGAC information directly from their system using your passport.

While you can keep a screenshot or printout for your personal reference, it's not necessary for the immigration process. Learn more about what happens after submitting your SGAC.

Yes, you can retrieve your SGAC submission as long as it's within the valid timeframe. Remember that SGAC must be submitted within 3 days before your arrival in Singapore.

If your submission is older than your arrival date window, you may need to submit a new SGAC with your current travel details. Check the SGAC submission window for more information.

If you can't locate your submission in the MyICA app, try the following:

Verify you're using the same passport number you used for submission
Check the SGAC e-Service website as an alternative
Ensure your arrival date falls within the 3-day submission window
Confirm you completed the submission (you may have started but not finished)

If you're still unable to find your submission, you can safely submit a new SGAC. There's no penalty for multiple submissions - the most recent one will be used.

No, it is completely free. All official services related to the Singapore Arrival Card - including submission, retrieval, checking status, and updates - are provided free of charge by the Immigration & Checkpoints Authority.

Beware of third-party websites that may charge fees for these services. Always use the official MyICA app or ICA website. Learn more about why the SGAC is free.

Ready to Submit Your Singapore Arrival Card?

Complete your SGAC application now and have peace of mind knowing your submission is registered in Singapore's immigration system. The process takes less than 10 minutes, and you can check your submission status anytime through MyICA.

Start Your SGAC Application Now

Free official submission • Valid for 3 days before arrival • Accessible 24/7

How to Retrieve Your SG Arrival Card Submission