Quick Answers to Your Most Common SGAC Questions
Apply for Singapore Arrival Card Now →The Singapore Arrival Card (SGAC) is mandatory for all travelers entering Singapore. Whether you're a first-time visitor or a frequent traveler, you likely have questions about this electronic declaration.
This comprehensive FAQ covers the most commonly asked questions about the SG Arrival Card, from submission requirements to troubleshooting issues. Find fast, accurate answers to ensure your entry into Singapore is smooth and hassle-free.
The Singapore Arrival Card (SGAC) is an electronic version of the paper disembarkation/embarkation card that all travelers must submit before entering Singapore for immigration clearance.
The SGAC includes your trip details, personal information, and a mandatory electronic health declaration. It replaced the traditional paper DE card and must be submitted online via the official ICA website or MyICA Mobile app.
All travelers entering Singapore must submit the SGAC with Electronic Health Declaration before arrival. This includes:
Exemptions apply to: Those transiting or transferring through Singapore without seeking immigration clearance (staying airside at the airport).
You must submit the SGAC within three (3) days before your arrival in Singapore, including the day of arrival.
For example, if you are arriving on June 30, you can submit your declaration starting from June 28. We recommend submitting as early as possible to avoid last-minute technical issues or delays.
No, the submission of the SG Arrival Card is completely free of charge.
You can submit your SGAC at no cost through the official ICA website or MyICA Mobile app. Be cautious of third-party commercial entities that offer to assist in submitting the SGAC for a fee – these services are not endorsed or supported by Singapore authorities.
Always use the official channels to avoid unnecessary charges and potential scams.
No, the SGAC is NOT a visa. The Singapore Arrival Card is a mandatory health and immigration declaration that must be submitted by all travelers, regardless of whether they need a visa or not.
If your nationality requires a visa to enter Singapore, you must apply for and obtain that visa separately before submitting your SGAC. The SGAC does not grant you entry permission – it simply declares your arrival information and health status.
You can submit the SGAC through two official channels:
The MyICA Mobile app can save your profile information for future trips, making repeat submissions more convenient.
Follow our step-by-step guide on how to fill out the SG Arrival Card.
When completing your SGAC, you need to provide:
All information must match your passport and travel documents exactly.
See the complete checklist of required information and documents.
Yes! The MyICA system allows you to submit multiple SGAC declarations at once using the "Group Submission" feature.
You can submit for up to 10 people traveling together on the same trip. This is especially convenient for families with children or group travelers.
You'll need all the passport and travel information for each person in your group ready before starting the submission.
Yes, every traveler requires an SGAC submission, including infants and children of all ages.
Parents or guardians can submit the SGAC on behalf of their children using the group submission feature. Each child needs their own individual SGAC declaration with their passport details.
Read our complete guide for submitting SGAC for children and infants.
The SGAC online form is quick to fill out, typically taking 5 to 10 minutes to complete.
Processing is immediate once you submit. Make sure you have all your documents and information ready before starting to ensure a smooth, efficient submission process.
No confirmation email is sent for most SGAC submissions. Once you submit your SGAC, the system automatically processes your declaration.
Some sources mention receiving a confirmation email with a PDF or QR code, but this is not standard for all submissions through the official ICA channels.
You can retrieve your submission details through the MyICA portal if needed before your arrival.
If you discover an error after submission, you can submit a new SGAC declaration with the correct information before your arrival.
The system will use the most recent submission. You can also use the "Update SGAC" feature on the SG Arrival Card e-Service or MyICA app to edit your submission.
It's important to ensure all information is accurate, especially passport details, health status, and arrival dates.
The electronic health declaration is a mandatory part of the SGAC submission required for all travelers to protect public health in Singapore.
You must declare:
Making a false declaration on the electronic health declaration may lead to prosecution under the Infectious Diseases Act.
It is crucial to provide accurate and truthful information as part of the SG Arrival Card submission for disease control purposes. False declarations carry serious legal consequences in Singapore.
Always answer health questions honestly to ensure compliance with regulations and protect public health.
If your health status changes after you have submitted your health declaration, you should update your status via the "Update SGAC" feature on the SG Arrival Card e-Service or MyICA app.
It is important to keep your declaration accurate and current to comply with regulations. This includes developing new symptoms or being exposed to infectious diseases after your initial submission.
If you are transiting without clearing immigration (staying airside at Changi Airport), you typically do not need to submit an SGAC.
However, if you plan to leave the airport and enter Singapore during your transit, you must submit the SGAC. Always check if you need a transit visa separately.
Yes! The SGAC is required regardless of your mode of entry – air, land, or sea.
This includes:
For foreign-registered vehicles, you'll need to include vehicle details (registration number, vehicle type) in your SGAC submission.
Upon arrival at Singapore immigration, officers will verify your SGAC submission in their system. The information you submitted electronically will already be available to them.
You may use automated clearance lanes if eligible (available to all travelers, including first-time visitors). Having your passport ready and ensuring all submitted information is accurate will ensure a smooth entry process.
First-time visitors may be required to undergo biometric scans, including fingerprint and facial recognition.
The SGAC is valid for three days from the date of submission, including the submission date.
The SGAC is for single entry only – it applies only to the specific trip you declared. If your travel plans change significantly or you're making multiple trips to Singapore, you'll need to submit a new SGAC for each arrival.
Forgetting to submit the SGAC may result in delays at immigration or denial of entry into Singapore.
If possible, you may be able to submit it on-site at the checkpoint, but this can cause significant delays. It is always best to complete it in advance within the 3-day window.
There may be penalties for non-compliance, so make sure to submit your SGAC before you travel.
Now that you have all the answers, complete your SGAC submission and prepare for a smooth entry into Singapore. The process is free, fast, and required for all travelers.
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